• ABN: 85 659 337 809 | 29 Leonard St, Yamanto QLD 4305
  • +61 415 251 053 | sales@repossession-recovery.com
  • ABN: 85 659 337 809 | 29 Leonard St, Yamanto QLD 4305
  • +61 415 251 053 | sales@repossession-recovery.com

FAQ

About Repossession Recovery – RR

What is RR?

Repossession Recovery (RR) is a digital platform specializing in the sale of repossessed vehicles across Australia, offering unbeatable prices and seamless online purchasing.

Why should I buy a vehicle from RR?

RR is transforming how repossessed vehicles are bought in Australia. Here’s why purchasing from us is the best choice:
  • Fully Online Process: Browse, buy, and pay online from the comfort of your home.
  • Exclusive Repo Deals: Get access to high-quality repossessed vehicles at discounted prices.
  • Hassle-Free Registration: RR handles all the paperwork and registration before delivering the vehicle to your doorstep.
  • Delivery Fee: We deliver anywhere in Australia starting at $550.
  • Peace of Mind: Every vehicle comes with a 6-month warranty and a 14-day return policy.

How do I get in touch with RR?

Our official communication with customers is via our email sales@repossession-recovery.com. If you have any concerns about an email, contact our customer service for verification.

Where are you located?

We operate exclusively online. Our vehicles are stored in secure facilities across Australia, and buyer previews are unavailable. Vehicles are delivered directly to your location after purchase.

Quality Standards

How do you choose your vehicles?

RR ensures a premium experience by selecting vehicles that pass our multi-stage quality inspection process.

Where does RR get its stock from?

Our vehicles come from trusted sources, including banks, financial institutions, leasing companies, and fleet sales.

Do you sell vehicles involved in accidents?

We do not sell vehicles with significant damage or major mechanical issues. All cars are inspected to meet RR’s quality standards.

Are all vehicles listed certified by RR?

Yes, all vehicles undergo a thorough inspection covering key components such as the chassis, suspension, and computer systems. Certified vehicles include valid documentation and are roadworthy.

What are the benefits of RR-certified vehicles?

  • High-Quality Standards: RR vehicles meet or exceed Australian regulations.
  • Warranty: Complimentary 6-month or 10,000 km warranty.
  • 14-Day Return Policy: Return the vehicle within 14 days if unsatisfied.
  • Verified Documents: Every vehicle has valid and fraud-free documentation.
  • Secure Transactions: RR ensures a smooth and protected payment process.

Your Order

How can I order a vehicle at RR?

Find a vehicle you like, contact us to reserve it, and once payment is complete, we’ll begin the delivery process.

Can I test drive my vehicle?

Yes! Our 14-day money-back guarantee allows you to test drive the vehicle for up to 200 km. If it doesn’t meet your expectations, return it for a full refund.

Can I cancel my order?

Orders can be canceled easily online. Contact customer service for a cancellation form. If you’ve already paid, you’ll receive a full refund.

Payment

How can I pay for my vehicle?

Payment is made via secure bank transfer. Once verified, you’ll receive a confirmation email, and delivery will be scheduled.

What is included in the purchase price?

The price includes:
  • Delivery within Australia starting at $550.
  • 6-month warranty
  • 14-day return policy

Delivery

How does delivery work?

We deliver directly to your home or preferred address in Australia starting at $550.

What happens during the delivery?

A RR Delivery Associate will verify your ID, provide a delivery receipt, and hand over the keys and all necessary documents.

Registration/Ownership Transfer

How does registration work?

Repossession Recovery handles all registration processes and ownership transfers. Relevant documents are collected at the time of purchase.

What are the costs for ownership transfer?

Standard registration and service fees apply, depending on your state’s regulations.